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There are hundreds of support organisations working in and around Leeds. These are just a few which may be able to help you, or may be able to help you find the right one.
NHS Direct – 111 – Free information service on all aspects of health problems, NHS services and other local services – 24 hours.
NHS Leeds Crisis Team – 0300 300 1485 – 24hr number 7 days a week. Please note out of hours service is run by skeleton staff. If you feel at risk go to your nearest A & E Department.
Connect – 0808 8001212
Free helpline for listening and emotional support, with information on local services and resources – part of the Survivor-Led Crisis Service (6.00pm-9.00pm, seven days per week)
Samaritans – 08457 909090 Website: www.samaritans.org Phone line offering emotional and confidential support for people who are experiencing feelings of distress or despair, including those which may lead to suicide (24 hours).
Leeds Survivor – Led Crisis Service – 0113 2609328
Runs a crisis house, which is a safe setting for someone to talk to. Uses a non-medical approach.
Your own Doctor
NHS Direct – 111 - Free information service on all aspects of health problems, NHS services and other local services - 24 hours.
Leeds City Council Contact Centre (for Social Services) – 0113 3984702
Offers help, in a variety of ways, to people with mental health problems.
PALS (Patient Advice and Liaison Service) – 0113 2208585
Free phone information line about services provided by Leeds Primary Care Trust (NHS) and other local health Services. (9.00am-5.00pm, Monday – Friday)
www.mindwell-leeds.org.uk
Leeds Mental Health Directory on-line, includes databases of more than 600 organisations working on mental health in Leeds, and direct links to many other useful Websites.
MIND Infoline – 08547 660163
Free national information line (9.15am-5.15pm, Monday – Friday). Interpretation available for over 100 languages.
SHIP (Self-Help Initiatives Project, Leeds MIND) – 0113 2455151 Support and personal development Opportunities for anyone going through mental health problems or emotional distress.
Leeds Mental Health Advocacy Group – 0113 2470452 – Uses advocacy and support to help users & ex-users of services obtain their full rights and privileges as citizens.
Carers Leeds – 0113 2468338 – Information and advice for carers.
Age Concern Information Line – 0800 009966
Service for older people, relatives, friends, professionals and carers (7.00am – 7.00pm, seven days per week)
WiSE (Wetherby in Support of the Elderly) - 01937 588994
WiSE is a registered charity organisation funded by Leeds City Council. Their aim is to improve quality of life for the over 60’s by providing community based activities, information, help and support. Website: www.w-ise.org.uk
Dementia Forward Helpline - 01765 601224 (9.00am – 4.00pm, Monday-Friday)
Dementia Forward is a local registered charity providing support and information to anybody affected by dementia. Website: www.dementiaforward.org.uk
Forward Leeds - 0113 887 2477 (9am – 5pm Monday-Friday) www.forwardleeds.co.uk
Forward Leeds is the new alcohol and drug service in Leeds for adults, young people and families.
Leeds Counselling – 0113 2450303
Leeds Counselling is one of the city’s largest counselling services, promoting emotional well-being through inclusive and accessible services.
Open Monday to Thursday, 9.00am – 9.00pm and Friday, 9.00am – 5.00pm.
Leeds Mind Counselling and Therapy Service – 0113 2307673
Leeds Mind Counselling and Therapy Service aims to provide a counselling service to adults aged 18 and over who live or work in or around Leeds.
The Market Place – 0113 2461659 www.themarketplaceleeds.org.uk
Information, support and counselling for young people aged 13-25. Drop-In service available.
CRUSE Bereavement Care Helpline – 0844 477 9400 (Mon-Fri, 9.30am – 5.00pm)
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides support and offers information, advice, education and training services.
STAR (Surviving Trauma After Rape) Helpline – 01924 298954
A free support service for females and males aged 14 and over, offering counselling, emotional and practical support throughout West Yorkshire.
www.counselling-directory.org.uk/
Connecting you with professional support - Find a counsellor or psychotherapist near you
Leeds Women’s Aid – Tel: 0113 2460401 Textphone: 0113 3804800
Offer outreach support for women and children experiencing domestic violence, as well as providing safe refuge accommodation.
Women’s Counselling & Therapy Service – Tel: 0113 2455725
Supports the mental health and emotional well-being of women living in Leeds, prioritising those on limited income and who have moderate to severe mental health needs.
Sahara Black Women’s Refuge – Tel: 0113 3205087 Textphone: 0113 2343094
For Black women and their children and white women with black children experiencing violence from known men. Sahara also provide an outreach service.
HALT Domestic Violence – Tel & Textphone: 0113 2342632
Offers help, advice and support to women who have experienced domestic violence and are going through the court system, or would like to discuss their legal options, either civil or criminal.
DOSTI – Asian Women’s Support Service – 0113 2038893
Dosti is a safe and confidential support service for Asian women with mental health concerns. Asian Women have the chance to meet and form friendships.
The Miscarriage Association Helpline – 01924 200799 (Mon-Fri, 9.00am – 4.00pm)
Offers support and information to women, their partners and families during and after pregnancy loss.
Beat: Beating Eating Disorders – Adult Line: 0845 6341414 Youthline: 0845 6347650
‘Beat’ is the working name of the Eating Disorders Association. Provides help and support for all those concerned through telephone helplines, a youth helpline, information, membership, a self-help programme for women with bulimia nervosa, a network of self-help groups and service specifications for treatment of anorexia and bulimia nervosa.
www.anxietycare.org.uk Helpline: 0208 4783400
MIND: www.mind.org.uk
Rethink: www.rethink.org
Depression Alliance: www.depressionalliance.org
NHS Website for healthcare information: www.nhs.uk
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Urgent two week wait – possible cancer referral
Information for when your GP sends you for an urgent referral
Hospital "Expedite Letters"
Information on how to send your own expedite letter for a hospital appointment
Patient Leaflets
Here you will find information leaflets and booklets on all kinds of subjects, including self-care, help for the elderly and help for parents when their child is ill
Patient Forms
Forms for updating your contact details, applying for SystmOnline and more
Useful Links
A list of links to sites and services for mental health, self-care, drug & alcohol, and much more
Where to Get Help and Support
There are hundreds of support organisations working in and around Leeds. These are just a few which may be able to help you, or may be able to help you find the right one.
General Health
BMI Calculator
Calculate your BMI and get advice on how to achieve and maintain a healthy weight
Common Health Questions about BMI
Understanding Your Blood Pressure Reading
Enter your blood pressure reading to find out what it means
Heart Age Calculator
How healthy is your heart? The Heart Age Test tells you your heart age compared to your real age, explains why it's important to know your blood pressure and cholesterol numbers, and gives advice on how to reduce your heart age
Self Care Videos
These videos come from the NHS Choices YouTube Channel.
Children
When Should I Worry Booklet
This booklet is for parents (and older children) and deals with common infections in children who are normally healthy.
Little Orange Book
Expert Advice on helping babies and young children when they're poorly. This fantastic booklet has been put together by Newcastle Gateshead CCG, but applies no matter where you live in England
Child Vaccination Planner*
Personalised vaccination calendar, which highlights the dates by which your child needs to have their vaccinations
Baby rashes: a visual guide*
It's normal for babies to develop skin rashes, but it's important to know the difference between a minor irritation and a condition that requires attention. Use this visual guide to familiarise yourself with everything from nappy rash and eczema to impetigo and meningitis.
Childhood illness visual guide*
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Self-Assessments
Mood Self-assessment*
Online questionnaire to check your mood. Provides advice on how to get help as well.
Depression Self-assessment*
Online questionnaire to find out if you could be suffering from depression. Provides advice on how to get help as well.
Type 2 Diabetes Self-assessment*
Take this quick and simple test to find out if you're at risk of type 2 diabetes. Please note, this tool may not be accurate for anyone undergoing treatment for diabetes.
Mole Self-assessment*
Could you have a cancerous mole and not know it? Use this tool to find out more. This tool is for information only and is not intended to replace a consultation with a GP.
Bladder Self-assessment*
A healthy bladder is important to all of us, yet many people suffer in silence even though a lot can be done to improve things. Take this short assessment to find out if you should seek further advice.
Bowel cancer symptom checker*
With bowel cancer, there are three key symptoms you need to look out for. Use this symptom checker to find out if your symptoms require further investigation.
Visual Guides
Back Pain Guide* Nearly all of us will experience back pain at some point in our lives. Explore this guide for more on different types of back pain and how to prevent it, plus get advice on treatment.
Skin conditions: a visual guide*
Use this visual guide to identify common skin conditions and problems, including psoriasis, eczema, acne, athlete's foot and rashes.
Pregnancy week-by-week: a visual guide*
This visual guide shows how a baby develops during every stage of pregnancy from week one to the birth.
Nail abnormalities: a visual guide*
Changes in the colour, texture and thickness of your fingernails and toenails can indicate a problem with your general health. Use this guide to help you identify when a nail problem could be cause to visit your GP.
Moles: a visual guide*
Most moles are harmless but they can develop into a form of skin cancer called malignant melanoma. Learn the ABCDE of moles to help you keep an eye out for any signs that might be a cause for concern, such as a change in the border, colour or diameter of a mole.
*These links will open in a new window and take you to the NHS website.
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If you are feeling unwell, or you have a minor injury that is not an emergency, there are several ways to obtain expert advice and treatment.
You can call 111 (NHS 111), see your local GP, visit a walk-in centre, or go online for more advice. Self-care with the help of your local pharmacy could be your best option. Find out more below.
For accidents and unexpected health problems, call NHS 111. It’s free and is a fast and easy way for people to get the right help, whatever their health needs and whatever the time of day or night.
Callers to NHS 111 are put through to a team of highly-skilled call advisers, who are supported by experienced nurses. They use a clinical assessment system and ask questions to assess callers’ needs and determine the most appropriate course of action.
If you have a common illness or injury, such as a bad cold, flu or upset stomach, then you can treat your condition at home.
A big part of your recovery from these minor ailments is to rest and drink plenty of fluids. For minor cuts and grazes, cleaning the wound under clean running water and covering with a plaster or gauze and tape, will help prevent infection.
Plan ahead by stocking up on healthcare essentials such as paracetamol or aspirin, indigestion remedies and plasters. You will find these at your local pharmacy.
How can you self-care?
Self-care is about having the knowledge and confidence you need to take better care when you have common ailments such as sore throats, coughs, etc. and also encourage healthy behaviour which will benefit you in the long term. It’s important for those with long term conditions to learn how to take control of their own health to avoid complications in the future.
The four most commons ways that you can self-care are:
- Having a well-stocked medicine cabinet
A well-stocked medicine cabinet can be used treat most minor ailments. A medicine cabinet should include:
- Paracetamol and aspirin, and equivalent syrups (such as Calpol) for children
- Mild laxatives to relieve constipation
- Re-hydration mixtures for diarrhoea or vomiting
- Indigestion remedy
- Travel sickness tablets
- Tweezers and sharp scissors to remove splinters or cut bandages
- Thermometer to check for fever
- Range of bandages, plasters (various sizes), non-absorbent cotton wool, elastic bandages and dressings
- Antiseptic to clean cuts before they’re dressed (bandaged) and most can treat a range of conditions including insect stings, ulcers and pimples.
- Choosing the right NHS service
Your local pharmacy can provide expert, confidential advice and treatment. Best of all, there is no need for an appointment and they will be able to help you by:
- Offer advice on treating minor ailments and injuries
- Give advice on medication and whether you need to see your GP
- Help you manage certain long-term conditions
- Dispense medicine when you give them your prescription
- Dispense repeat prescriptions without the need to visit your GP
- Give sexual health and contraception advice
Remember A&E should only be used for life threatening illnesses or injuries. Before you consider going to A&E why not call NHS 111 who can give you the advice and support you need.
- Activity
Being more active is not only great for your general health but also your mental health too. It’s not about running a marathon but instead walking more or using the stairs instead of a lift. It’s said that we’re not getting enough exercise as we need but how much is enough and how do you get more active?
- Adults needs to be active for at least 150 minutes each week
- Kids aged five to 16 need to be active for at least 60 minutes each day
- Kids under five need three hours of activity a day
- Healthy lifestyle
It’s never too late to switch to a healthier lifestyle and children who learn healthy habits at a young age will benefit from them throughout their life.
The most commons ways to improve your health is:
Please visit your GP surgery if you’re injured, unwell or have an ongoing problem that cannot be treated at home, or if you need advice on managing long-term conditions.
If it’s outside normal opening times you can ring your GP, or call NHS 111, to access the out-of-hours service. If you have not registered with a doctor, call NHS 111 for expert advice on what to do next.
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