Crossley Street Surgery is a six-partner, semi-rural practice, set in the attractive market town of Wetherby. The practice serves almost 12,000 patients from modern purpose-built premises with all the usual facilities for contemporary General Practice. There is a comprehensive Primary Health Care Team and also many other added facilities, both NHS and private. The practice is a local provider for joint injections. Private on-site facilities include Physiotherapy. These are all in addition to the regular disease management clinics.
The practice operates under a Personal Medical Services contract with NHS Leeds Clinical Commissioning Group.
The practice is fully computerised and paperlight accredited.
As restrictions are starting to lift and we are gradually introducing more face to face appointments, we are inevitably encountering a very high level of telephone calls and requests for appointments with GPs. This demand is being exacerbated by patients wanting to discuss several problems with the GP in one appointment. As you can imagine, this is adding increasing pressure on our practice. Please can we remind patients that GP appointments are 10 minutes long and should not be used to discuss several different problems.
We appreciate that over the past year there may be several things that you have put off speaking to your GP about. If this is the case, please could we remind you that there are other avenues available for discussing any issues or symptoms you may have:
Your local pharmacist can give you advice on various ailments, including constipation, cystitis, hayfever, sinus problems, and urine infections. For more information, visit www.leedsccg.nhs.uk/health/services/think-pharmacy-first/
111 online can help if you have a medical problem and you're not sure what to do. 111.nhs.uk/
NHS.uk has a Health A to Z, which is a complete guide to conditions, symptoms and treatments, including what to do and when to get help. www.nhs.uk/conditions/
For a list of services for which you can self-refer, including counselling, mild to moderate anxiety, family planning, and weight management, visit www.crossleystreetsurgery.co.uk/patient-choice.html#self-refer
For more information please visit our page - Do You Really Need to See a GP?
Salaried GP Post
CONTACTING THE SURGERY
If you need to contact the surgery to make a GP telephone appointment, Nurse appointment, or for any other reason, please remember that there are two ways to do so.
This is a secure means of contacting us with NON URGENT queries. The email inbox is checked regularly throughout the day.
If your question is about the first or second COVID vaccination, please remember the NHS will contact you if and when you are due your first or second vaccination.
Thank you for your continued support.
Dr Ellis Rickwood, Senior Partner
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We wish all patients and staff our best wishes and send all those working at our surgery our grateful thanks for their efforts to help keep us all safe and well.
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