Crossley Street Surgery is a five-partner, semi-rural practice, set in the attractive market town of Wetherby. The practice serves 11,000 patients from modern purpose-built premises with all the usual facilities for contemporary General Practice. There is a comprehensive Primary Health Care Team and also many other added facilities, both NHS and private. The practice is a local provider for joint injections. Private on-site facilities include Physiotherapy. These are all in addition to the regular disease management clinics.
The practice operates under a Personal Medical Services contract with NHS Leeds Clinical Commissioning Group.
The practice is fully computerised and paperlight accredited.
Crossley Street Surgery Flu Vaccinations 2020
As you may be aware, this year the NHS is offering the flu vaccination to all patients over the age of 50. To put this in perspective, we have around 3000 patients over the age of 65, which has been the age limit in previous years. Adding patients aged 50-64 to this cohort adds an additional 2000 patients that are now being offered the vaccine.
We are currently trying to obtain additional vaccines for this cohort, but we currently do not have enough vaccines to invite all patients aged 50-64 at this time. The NHS have announced that from 1st December, anyone over the age of 50 can have their flu vaccination at a pharmacy, so if you do not want to wait, we would suggest speaking to one of the local pharmacies in the area about having your flu vaccination.
As always we appreciate your patience and understanding during this difficult time.
Telephone Calls
We are experiencing an unprecedented volume of incoming telephone calls at present, with a significant increase in the number of calls from this time last year. We apologise for the significant delays this has created in getting through to our reception team, who are working as hard as they can to help you.
If your query is non-urgent, we have another means of accessing the practice via eReception, which provides an easier, quicker, and more convenient way of contacting reception, thus avoiding long telephone queues and the understandable frustration this can cause.
I would ask you, if at all possible, to use this as your means of contacting Crossley Street Surgery instead of using the telephone as you may have done previously. Hopefully this will significantly improve your experience of contacting us.
We thank you for your continued cooperation during this difficult time.
Dr Ellis Rickwood, Senior Partner
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