Crossley Street Surgery is a six-partner, semi-rural practice, set in the attractive market town of Wetherby. The practice serves almost 12,000 patients from modern purpose-built premises with all the usual facilities for contemporary General Practice. There is a comprehensive Primary Health Care Team and also many other added facilities, both NHS and private. The practice is a local provider for joint injections. Private on-site facilities include Physiotherapy. These are all in addition to the regular disease management clinics.

The practice operates under a Personal Medical Services contract with NHS Leeds Clinical Commissioning Group.

The practice is fully computerised and paperlight accredited.

IMPORTANT INFORMATION FOR ALL PATIENTS OF CROSSLEY STREET SURGERY

As we enter 2022 and bid farewell to a very difficult year,I would like to update you on a couple of developments which will help us maintain and hopefully improve the service we provide at Crossley Street Surgery.

We have made a couple of significant additions to the GP team:

  • Dr Nick Bennett has joined us as a new GP partner. Nick is a highly experienced GP who has worked at Crossley Street in the past and is a great addition to the partnership.
  • Dr Ruth Hodges has joined us a salaried GP. Ruth is also a highly experienced GP who has joined us from a large practice in Harrogate. Again, Ruth is a great addition to the GP team.

The significant investment in our permanent GP workforce will provide us with more consistency, more continuity, and much less reliance on temporary short term GP staffing solutions.
We continue to offer a combination of face to face and telephone appointments in all GP surgeries. We understand that for some people, a telephone call is a convenient and appropriate way to consult with a GP. We also appreciate that some people will prefer a F2F appt. Both of these options are available. As we move forward through 2022, we also hope to be able to provide more pre bookable GP appointments for patients to arrange in advance and fit around their busy lives.

General Practice continues to absorb a huge volume of increasing demand from an ageing patient population with ever more complex needs and we will continue to do our best to meet this demand.

As ever, I would like to thank you for your ongoing understanding and support during these most difficult of times.

Dr Ellis Rickwood
On behalf of all staff at Crossley Street Surgery


In December, we had 3423 GP appointments, 1388 face-to-face, 1070 telephone appointments, 165 home visits, and 1062 nurse appointments


GP Appointments

As restrictions are starting to lift and we are gradually introducing more face to face appointments, we are inevitably encountering a very high level of telephone calls and requests for appointments with GPs. This demand is being exacerbated by patients wanting to discuss several problems with the GP in one appointment. As you can imagine, this is adding increasing pressure on our practice. Please can we remind patients that GP appointments are 10 minutes long and should not be used to discuss several different problems.

We appreciate that over the past year there may be several things that you have put off speaking to your GP about. If this is the case, please could we remind you that there are other avenues available for discussing any issues or symptoms you may have:

For more information please visit our page - Do You Really Need to See a GP?


How to access your Covid 19 Vaccination Status


SCR coronavirus (COVID-19) supplementary privacy notice

Your information and responding to coronavirus (COVID-19)

GPES Data for Pandemic Planning and Research (COVID-19)

Data Provision Notice for the extraction of General Practice data to be shared in support of vital planning and research for COVID-19 purposes

Patient Newsletter

Read the latest Crossley Street Surgery Patient Newsletter

Patient Newsletter: Past Issues

Jan 2020 newsletter

PPG Newsletter

Read the latest PPG Newsletter

More information about our Patient Participation Group

We wish all patients and staff our best wishes and send all those working at our surgery our grateful thanks for their efforts to help keep us all safe and well.

PPG

Carers Leeds Newsletter

Read the latest Newsletter from Carers Leeds - working together to support carers.

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WiSE Newsletter

Read the latest newsletter from WiSE - Wetherby in Support of the Elderly.

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