Millions of outpatient appointments and treatments have been delayed in NHS hospitals during the pandemic. When patients contact the hospital, they are sometimes told to ask their GP for an ‘expedite letter’. This is frustrating for you and for us, and rarely results in your appointment being brought forward.
If your gallbladder or arthritis pain is worse, if your mobility has reduced, or your tinnitus increased, this is not something a GP can measure. We take your word for it, and the hospital should too. Only the hospital can compare your needs with those of other patients on their waiting list.
Crossley Street Surgery has created two letters for you to use if you want to inform a hospital of a change in your symptoms. One is for patients waiting for a first appointment with a specialist, the second is for patients waiting for a follow-up appointment, treatment, or operation.
Please download and print a letter, completing your details and explaining the change in your symptoms. You should post your letter to either Outpatient Appointments (for first appointments) or your consultant’s secretary (for follow-up care).
In the event of a change in a potentially life-threatening health condition – for example, a known cancer, or heart or lung symptoms – please contact Crossley Street Surgery, 999 or 111 in the first instance.