Uncategorised
Urgent two week wait – possible cancer referral
Information for when your GP sends you for an urgent referral
Hospital "Expedite Letters"
Information on how to send your own expedite letter for a hospital appointment
Patient Leaflets
Here you will find information leaflets and booklets on all kinds of subjects, including self-care, help for the elderly and help for parents when their child is ill
Patient Forms
Forms for updating your contact details, applying for SystmOnline and more
Useful Links
A list of links to sites and services for mental health, self-care, drug & alcohol, and much more
Where to Get Help and Support
There are hundreds of support organisations working in and around Leeds. These are just a few which may be able to help you, or may be able to help you find the right one.
General Health
BMI Calculator
Calculate your BMI and get advice on how to achieve and maintain a healthy weight
Common Health Questions about BMI
Understanding Your Blood Pressure Reading
Enter your blood pressure reading to find out what it means
Heart Age Calculator
How healthy is your heart? The Heart Age Test tells you your heart age compared to your real age, explains why it's important to know your blood pressure and cholesterol numbers, and gives advice on how to reduce your heart age
Self Care Videos
These videos come from the NHS Choices YouTube Channel.
Children
When Should I Worry Booklet
This booklet is for parents (and older children) and deals with common infections in children who are normally healthy.
Little Orange Book
Expert Advice on helping babies and young children when they're poorly. This fantastic booklet has been put together by Newcastle Gateshead CCG, but applies no matter where you live in England
Child Vaccination Planner*
Personalised vaccination calendar, which highlights the dates by which your child needs to have their vaccinations
Baby rashes: a visual guide*
It's normal for babies to develop skin rashes, but it's important to know the difference between a minor irritation and a condition that requires attention. Use this visual guide to familiarise yourself with everything from nappy rash and eczema to impetigo and meningitis.
Childhood illness visual guide*
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Self-Assessments
Mood Self-assessment*
Online questionnaire to check your mood. Provides advice on how to get help as well.
Depression Self-assessment*
Online questionnaire to find out if you could be suffering from depression. Provides advice on how to get help as well.
Type 2 Diabetes Self-assessment*
Take this quick and simple test to find out if you're at risk of type 2 diabetes. Please note, this tool may not be accurate for anyone undergoing treatment for diabetes.
Mole Self-assessment*
Could you have a cancerous mole and not know it? Use this tool to find out more. This tool is for information only and is not intended to replace a consultation with a GP.
Bladder Self-assessment*
A healthy bladder is important to all of us, yet many people suffer in silence even though a lot can be done to improve things. Take this short assessment to find out if you should seek further advice.
Bowel cancer symptom checker*
With bowel cancer, there are three key symptoms you need to look out for. Use this symptom checker to find out if your symptoms require further investigation.
Visual Guides
Back Pain Guide* Nearly all of us will experience back pain at some point in our lives. Explore this guide for more on different types of back pain and how to prevent it, plus get advice on treatment.
Skin conditions: a visual guide*
Use this visual guide to identify common skin conditions and problems, including psoriasis, eczema, acne, athlete's foot and rashes.
Pregnancy week-by-week: a visual guide*
This visual guide shows how a baby develops during every stage of pregnancy from week one to the birth.
Nail abnormalities: a visual guide*
Changes in the colour, texture and thickness of your fingernails and toenails can indicate a problem with your general health. Use this guide to help you identify when a nail problem could be cause to visit your GP.
Moles: a visual guide*
Most moles are harmless but they can develop into a form of skin cancer called malignant melanoma. Learn the ABCDE of moles to help you keep an eye out for any signs that might be a cause for concern, such as a change in the border, colour or diameter of a mole.
*These links will open in a new window and take you to the NHS website.
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If you are feeling unwell, or you have a minor injury that is not an emergency, there are several ways to obtain expert advice and treatment.
You can call 111 (NHS 111), see your local GP, visit a walk-in centre, or go online for more advice. Self-care with the help of your local pharmacy could be your best option. Find out more below.
For accidents and unexpected health problems, call NHS 111. It’s free and is a fast and easy way for people to get the right help, whatever their health needs and whatever the time of day or night.
Callers to NHS 111 are put through to a team of highly-skilled call advisers, who are supported by experienced nurses. They use a clinical assessment system and ask questions to assess callers’ needs and determine the most appropriate course of action.
If you have a common illness or injury, such as a bad cold, flu or upset stomach, then you can treat your condition at home.
A big part of your recovery from these minor ailments is to rest and drink plenty of fluids. For minor cuts and grazes, cleaning the wound under clean running water and covering with a plaster or gauze and tape, will help prevent infection.
Plan ahead by stocking up on healthcare essentials such as paracetamol or aspirin, indigestion remedies and plasters. You will find these at your local pharmacy.
How can you self-care?
Self-care is about having the knowledge and confidence you need to take better care when you have common ailments such as sore throats, coughs, etc. and also encourage healthy behaviour which will benefit you in the long term. It’s important for those with long term conditions to learn how to take control of their own health to avoid complications in the future.
The four most commons ways that you can self-care are:
- Having a well-stocked medicine cabinet
A well-stocked medicine cabinet can be used treat most minor ailments. A medicine cabinet should include:
- Paracetamol and aspirin, and equivalent syrups (such as Calpol) for children
- Mild laxatives to relieve constipation
- Re-hydration mixtures for diarrhoea or vomiting
- Indigestion remedy
- Travel sickness tablets
- Tweezers and sharp scissors to remove splinters or cut bandages
- Thermometer to check for fever
- Range of bandages, plasters (various sizes), non-absorbent cotton wool, elastic bandages and dressings
- Antiseptic to clean cuts before they’re dressed (bandaged) and most can treat a range of conditions including insect stings, ulcers and pimples.
- Choosing the right NHS service
Your local pharmacy can provide expert, confidential advice and treatment. Best of all, there is no need for an appointment and they will be able to help you by:
- Offer advice on treating minor ailments and injuries
- Give advice on medication and whether you need to see your GP
- Help you manage certain long-term conditions
- Dispense medicine when you give them your prescription
- Dispense repeat prescriptions without the need to visit your GP
- Give sexual health and contraception advice
Remember A&E should only be used for life threatening illnesses or injuries. Before you consider going to A&E why not call NHS 111 who can give you the advice and support you need.
- Activity
Being more active is not only great for your general health but also your mental health too. It’s not about running a marathon but instead walking more or using the stairs instead of a lift. It’s said that we’re not getting enough exercise as we need but how much is enough and how do you get more active?
- Adults needs to be active for at least 150 minutes each week
- Kids aged five to 16 need to be active for at least 60 minutes each day
- Kids under five need three hours of activity a day
- Healthy lifestyle
It’s never too late to switch to a healthier lifestyle and children who learn healthy habits at a young age will benefit from them throughout their life.
The most commons ways to improve your health is:
Please visit your GP surgery if you’re injured, unwell or have an ongoing problem that cannot be treated at home, or if you need advice on managing long-term conditions.
If it’s outside normal opening times you can ring your GP, or call NHS 111, to access the out-of-hours service. If you have not registered with a doctor, call NHS 111 for expert advice on what to do next.
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Many people use their GP as their first port of call whenever they have any health problems. But often they could have received the necessary care somewhere else, freeing up valuable GP appointments for those who really need to see a GP. Worse still, some patients try to make an appointment with a GP when they should really be seeking urgent emergency care, via A&E or calling 999.
Below is some helpful information on services you can access to help with lots of different medical problems, without having to see a GP first.
Is your life potentially in danger?
Ring 999 if you have any of these conditions:
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Have you got a medical emergency?
Go straight to A+E if you have:
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Do you need to see a nurse?
Our nurses deal with a range of conditions:
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Do you need a telephone appointment?
These can be dealt with by telephone:
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Do you need the Minor Injuries Unit (MIU)?
These conditions are dealt with by MIU:
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Click here to find your nearest Minor Injuries Unit.
Do you need to see a dentist?
You must see a dentist if you have:
- Dental abscess
- Toothache
- Gum problems
Find an NHS Dentist in your area
Do you need to see a pharmacist?
Your pharmacist can give you advice on:
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Find pharmacies in or near Wetherby.
Can you look after yourself?
These conditions respond to self-care:
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How to treat everyday ailments at home
Did you know you can refer yourself?
Refer yourself without seeing doctor first:
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Find services where you can self-refer.
Where to Access the Above Services
Minor Injuries Unit (MIU)
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Harrogate District Hospital MIU
Harrogate MIU is located next door to their A&E. Patients check in at A&E and are then sent next door to the MIU.
Telephone: 01423 553 300
Opening Times: 8am – 10pm
Lancaster Park Rd, Harrogate HG2 7SX
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Wharfedale MIU (Otley)
Telephone: 0113 392 1647
Opening Times: 8am – 11pm every day except Friday 8am – 9.30pm (including bank holidays, closed Christmas Day).
Newall Carr Road, Otley, LS21 2LY
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St Georges Centre, MIU Middleton
Telephone: 0330 311 5106
Opening Times: 8am – 11pm everyday (including bank holidays, closed Christmas Day)
2 St Georges Centre, St Georges Road, Middleton, LS10 4UZ
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Walk in Centre
The Shakespeare Walk-In Centre can provide health advice and treatments for a range of conditions
Telephone: 0113 295 1132
Opening Times: 8am – 8pm every day (including all bank holidays).
Burmantofts Health Centre, Cromwell Mount, LS9 7ST
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Crossley Street Surgery |
5 Hastings Court |
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Lloyds Pharmacy (Inside Sainsbury's)
Wetherby Road
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Boots (Horsefair)
1 The Horsefair Centre |
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190 High Street |
Forward Leeds Alcohol & Drug Service
Call us for support today: 0113 887 2477
(open 9am – 5pm Monday – Friday, late appointments are available, please contact us for more details).
Community detox is offered for opiate, alcohol and benzodiazepines, harm reduction and needle exchange www.forwardleeds.co.uk/contact
Social prescribing - Linking Leeds
Linking Leeds Hub: 0113 336 7612
This service aims to connect people to services and activities in their community in order to benefit overall health and wellbeing.
https://www.commlinks.co.uk/?service=linking-leeds
CASH Clinics/Services
- Contraception/ Family Planning
- Emergency contraception
- Coils, implants, Pill
- STI screening & treatment
- Pregnancy Testing & advice
Mindwell
Mental Health Information for everyone in Leeds:
MindMate
If you're a young person, MindMate can help you understand the way you're feeling and find the right advice and support. Their website also has resources for parents or carers of young people. www.mindmate.org.uk
IaPT: Our self-referral telephone number is: 0113 843 4388
(for those aged 17 or older and registered with a Leeds GP)
We can offer you help with the following conditions:
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www.leedscommunityhealthcare.nhs.uk/iapt/is-this-for-me
Cruse Bereavement Support Tel: 0113 234 4150
Promote the well-being of bereaved people to enable them to understand their grief and cope with their loss. They provide support, and offers information, advice, education and training services.
(National phone line: 0808 808 1677) www.cruse.org.uk/Leeds-area
Leeds Bereavement forum: Can signpost people to appropriate services:
One You (Lifestyle) Call 0800 169 4219
Smoking cessation, weight management, exercise advice, healthy eating
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7th February 2023: Memory Support Worker
For anyone who has a diagnosis of dementia or has memory problems, there is now a designated support worker in our area. The support worker is called Carolyne Threadgold and she is part of the Alzheimer's society. She can be contacted via email or mobile phone between 9-5pm Monday to Friday. She can help with information regarding dementia, advise on benefits, recommend local activities and visit you at your home. She is also having a twice a month session at Crossley street surgery that anyone can book into for support through the surgery reception.
These are the important contact details :
Mobile: 07980 970693
Email:
Alzheimer's society: 0113 2311727
17th January 2023: A message from our practice manager:
We have noticed recently that large volumes of patients are queueing outside the surgery from 7:30am ready for when the doors open at 8:00am. Most of these patients are wanting to see the on-call GP for what they describe as an acute need. While we appreciate that people may have different ideas about what is and isn't urgent, the on-call GP will only see walk-in patients that they deem as medically urgent. All other pateints will receive a phone call, and the on-call GP will then make the clinical decision as to whether they will need to be seen in person. There is therefore no need to attend the surgery in person to simply book a telephone call with our on-call GP.
Patients who attend the surgery in person to speak to reception will not be triaged any differently to patients who call the surgery on the phone. If your need is urgent, you will be able to speak to a GP. We appreciate that there are often long queues when calling the surgery, however the telephone queues are only being exacerbated by an increasing number of patients showing up to speak to reception at 8am, as this takes our reception staff away from answering the telephones.
Thank you for your cooperation in this matter.
Sarah-Jayne Humphries
Practice Manager for Crossley Street Surgery
Blood Test Only Clinics
There are changes coming to Crossley Street Surgery in the new year: there are going to be 2 Healthcare Assistants doing Blood Test ONLY Clinics on Monday mornings 8am-1pm and Wednesday afternoons 1pm-5pm, offering lots of appointments, with a smaller clinic on a Friday 3:30pm-5pm.
From January, appointments for just blood tests will ONLY be available at these times. If you are unable to make these times then an ICE form can be provided for you to go to Sainsbury’s or Harrogate District Hospital which both offer a walk-in service.
Please note that due to strict timings, Healthcare Assistants will not have capacity to carry out any other examinations during these Blood Test Only Clinics, such as blood pressure or weight checks. We have a self-service POD which you can use to record your weight or take your blood pressure.
Finally, the nurses and Healthcare Assistants will still continue to take bloods during other appointments such as CHD reviews and NHS health checks, but they will no longer have appointments for just blood tests outside of the Blood Test Only Clinics.
Strep A & Scarlet Fever
This video discusses scarlet fever and the bacteria that causes it, known as strep A. There has been in an increase in infections in England, including in the most severe form, which can potentially become life-threatening .
For most children, scarlet fever is thankfully a mild illness, easily treated with antibiotics.
Here’s what you need to know, so you are aware when to worry and when you may need to seek help.
National Bowel Scope Screening Programme
Harrogate, Leeds and York Bowel Cancer Screening Centre has been selected as a Third Wave site for the commencement of ‘Bowel Scope screening’ for all men and women aged 55 years. Patients who are registered at this practice aged 55 years will be invited to participate in the new bowel cancer screening national programme. Eligible participants will be invited for screening approximately 2 months following their 55th birthday.
Invitations will be sent out offering a one-off appointment for a Bowel Scope (flexible sigmoidoscopy) test. Participants will need to confirm they are attending the appointment using the confirmation slip attached to their invitation letter, or by ringing the North East Bowel Cancer Screening Hub. Appointments can be changed if the date or time is not suitable. If the invitee chooses not to participate at the time of their 55th birthday they can opt in at any time up to the age of 60.
For more information, click here to read the Bowel Scope Screening information leaflet. This leaflet aims to help you make a choice about whether to have bowel scope screening. It includes information about why the NHS offers bowel scope screening, what to expect from it, and the possible benefits and risks for you.
Audiograms
Please note, that we will no longer be performing audiograms in the surgery. These are available free on the NHS at the following locations for adults 18 and older.
Free Hearing Tests on the NHS:
Boots Wetherby or Harrogate 0845 270 1600
www.bootshearingcare.com
Spec Savers Wetherby 01937 545 370
Spec Savers Harrogate 01423 564 515
www.specsavers.co.uk
To clarify, you DO NOT need a GP referral in order to have a hearing test at one of the above locations. If however, after the hearing test, you need a hearing aid on the NHS, this will require a referral from your GP (unless you choose to have a hearing aid fitted privately). Please speak to reception if you need a referral for a hearing aid.
Accessible Information
The Accessible Information Standard is a new ‘information standard’ for implementation by all organisations that provide NHS or adult social care. It aims to ensure that people who have a disability or sensory loss receive information that they can access and understand, for example in large print, or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.
Individuals most likely to be affected by the Standard include people who are blind or d/Deaf, who have some hearing or visual loss, people who are deafblind, and people with a learning disability. However, this list is not exhaustive.
If you have information or communication needs relating to a disability, impairment or sensory loss, or if you are a parent or carer for someone who has such information or communication needs, please ask reception for a Communication Needs form and we will ensure that your needs are recorded.
Patient Experience Survey
Click here to view our Patient Experience Survey Results 2016/2017. The practice has reviewed all the results in detail with both staff and the PPG and is now working towards making improvements in those areas where patients have expressed concerns.
Thank you to all patients who took part in this survey.
Risk Profiling
Crossley Street Surgery is taking part in a new NHS service that helps your GP to spot whether you need more help to manage your health. This service is called “Risk Profiling”.
Using information from your health records, a secure NHS computer system will look at any recent treatments you have had in hospital or at this surgery, and any existing health conditions that you have, and alert your doctor to the likelihood of a possible future hospital admission. This information will help you get early care and treatment where it is needed.
If you don’t want your information being used in this way, or have any other concerns, please contact Beth Congreave, Senior Data Administrator, at the practice.
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You are said to have a:
- High risk - if your score is 20% or more. This is a 2 in 10 chance or more of developing a cardiovascular disease within the next 10 years.
- Moderate risk - if your score is 10-20%. This is between a 1 in 10 and 2 in 10 chance.
- Low risk – if your score is less than 10%. This is a less than 1 in 10 chance.
What treatments are available to reduce the risk?
If you are at moderate or high risk of developing a cardiovascular disease then treatment with medicines is usually advised, along with advice to tackle any lifestyle issues.
This usually means:
- Treatment with medication, usually with a statin medicine to lower your cholesterol level. No matter what your current cholesterol level, treatment with medicines is advised. In terms of targets, your level of cholesterol has to be viewed as part of your overall cardiovascular health risk. The cardiovascular health risk from any given level of cholesterol can vary, depending on the level of your HDL cholesterol, and on other health risk factors that you may have.
- Treatment with medication to lower blood pressure if it is high. This is even if your blood pressure is just mildly high.
For more information, click here for a patient decision aid on taking statins.
Where relevant, to encourage you even more to tackle lifestyle risk factors. This means to:
- Stop smoking if you smoke.
- Eat a healthy diet - including keeping your salt intake to under 5g a day.
- Keep your weight and waist in check.
- Take regular physical activity.
- Cut back if you drink a lot of alcohol.
The British Heart Foundation provide some really useful information about keeping a healthy lifestyle through diet, exercise, reducing salt intake < 5g per day, reducing alcohol, maintaining a healthy weight and avoiding smoking. This advice is important whatever your CVD risk is. This information is accessed via BHF website to www.bhf.org.uk and linking to Risk Factors from the home page.
At present NICE advises that treatment in the form of medication called Statins should be considered if your Qrisk2 is > 10 %, as well as addressing any lifestyle issues. Information regarding this medication can be obtained on the BHF website. If your QRISK2 remains elevated after lifestyle changes are introduced we will discuss the need for medication. If you would like to discuss medication in more detail, please speak to our pharmacists, Richard Laybourn or Alia Awni, or make a telephone appointment with a doctor for a prescription.
Information re modifying all risk factors and support offered locally is available through One You Leeds at www.OneYouLeeds.co.uk. You may also find www.patient.info helpful.
Help with stopping smoking can be accessed via phoning 0800 169 4219
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