Patient Participation Group
Hello to all Crossley Street Patients and welcome to the Patient Participation Group web page
Our purpose is to try to keep Crossley Street patients up to date with the work of the group through this web page and by our Newsletter, which at the moment cannot be in print form due to COVID19 but it is online.
Please do read our PPG Newsletter as it will keep you up to date with the latest Surgery News.
About the Patient Participation Group
Crossley Street Patient Participation Group (PPG) is a partnership between patients of Crossley Street Surgery and the doctors, medical workers and administrative staff who look after our wellbeing.
The aim of the group is to encourage a positive working relationship between patients and surgery staff to ensure that the best use is made of resources, such as our clinics, and doctor specialities, also that organisation and policies reflect patients’ views.
The practice has produced a Patients' Charter, which sets out the rights of our patients and their corresponding responsibilities. You can view and print out a copy of the practice Patients' Charter by clicking here.
If you are interested in joining the group, – we particularly need some younger members – would like to contribute any ideas, or have any other queries you would like to contact the group about, please send us a message by clicking here. (We cannot deal with personal complaints, as there is a separate protocol for this).
In view of the current demands and restrictions at the surgery due to Coronavirus, we ceased our regular meetings in February 2020 and in September 2020 we started to hold our meetings via Zoom. Our last Zoom meeting was held on Thursday 26th November 2020, and our next Zoom meeting will be on Thursday 21st January 2021 at 4.00 pm.
We send all patients and staff our best wishes and send all those working at our surgery our grateful thanks for their efforts to help keep us all safe and well.
To read the minutes from the PPG meetings, click below.