Hospital Appointments - Important Information

We’ve noticed a recent increase in requests for our secretarial team to follow up on hospital referrals and appointments.
Just to clarify: once a referral is made, patients are given contact details for the hospital. These are the best and only contacts to use for any questions about appointments or waiting times - our team doesn’t have access to any extra or alternative information.

We also don’t have access to hospital waiting lists or appointment schedules beyond the information already available on our website via the hospitals themselves (https://www.crossleystreetsurgery.co.uk/news-page/waiting-times-for-hospital-referrals.html). We are unable to expedite appointments or influence referral waiting times unless your condition has significantly deteriorated since the point of your original referral.

For updates, changes, or questions about your hospital appointment, please contact the hospital directly using the details provided with your referral.
Thank you for your understanding and helping us keep our phone lines open for those who need urgent medical advice.