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Friends and Family Test - Latest Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from June.

Extremely likely – 88%
Likely – 9%
Neither likely nor unlikely – 2%
Unlikely – <1%
Extremely unlikely – <1%
Don't know – <1%

There is also an optional question:

Could you tell us why you gave that answer?

Here are some of the comments we received:

Exceptional reception staff. Appointments always seem available when situation urgent. Doctors non patronising non judgemental. Prepared to take time to discuss treatment options

Crossley Street is always a model GP Surgery, and especially now at this difficult COVID-19 crisis period. All colleagues are so friendly! A massive thank you