Would you recommend us to your friends and family? Take the Friends and Family Test
Friends and Family Test Results
In our Friends and Family Test, we ask just one question:
We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?
Here are our results from January:
Very likely - 87.1%
Likely – 9.2%
Neither likely nor unlikely – 1.1%
Unlikely – 1.8%
Extremely unlikely – 0.3%
Don't know - 0.5%
There is also an optional question:
Could you tell us why you gave that answer?
Here are some of the comments we received:
“The doctor was very polite and he made feel very much at ease. Was grateful for his visit.”
“Richard (pharmacist) was both very knowledgeable and helpful re my medication - much appreciated because it is really difficult to get this anywhere else.”
“The treatment was excellent and effective and provided in a professional and patient focused manner. Very good.”
“I always find whoever I deal with in the practice very helpful and kind”
“Very good professional advice and attitude from lady Sanna thankyou”
“I’ve been seeing Dr Jones for lots of issues I have been having for many months and when I knew I needed to a Doctor about all these issues Dr Jones was the person I saw. She has been the most thorough supportive sympathetic and caring throughout my visits and has had me have all necessary tests to come to diagnosis my medical condition and issues and further visits and test are ongoing.”
“Nurse Krebbs was very thorough with our travel vaccinations, explaining which ones were necessary. She is very personable.”
“Dr Pennick has been exceptional. With care and advice since my first appointment. Thankyou”
“Thought the GP Jonathan Thompson was superb! Understanding, empathetic and knowledgeable. Online booking portal worked well too.”
“Seen on time and in listened to in a dealt with in a respectful, interested, professional and reassuring manner.”
“Dr Cocker listened to what I had to say. I didn’t feel I was being pushed out. She was excellent.”
“I was very pleased how quickly I got a response and subsequent appointment. The doctor was extremely helpful and even phoned up and got me an appointment at Harrogate Hospital the following day. Excellent treatment which I was extremely grateful for.”
“Nurse excellent and knowledgeable consulting room spotless”
