Would you recommend us to your friends and family? Take the Friends and Family Test

Friends and Family Test Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from May:

There is also an optional question:

Could you tell us why you gave that answer?

Here are some of the comments we received: 

• Given a selection of appointment dates, appointment on time, Jordan was not only friendly and efficient, but I didn't feel a thing during the blood test, got my results the following day including a response from Dr Salisbury. Difficult to see how it could have been improved.

• Easy to request an appointment. Friendly, comprehensive examination, with results captured on camera should a follow up be required. Discussed what might be necessary to monitor in future.
  Felt like in a safe pair of hands.

• Sister Hayes was very personable and helpful

• I found it really helpful to be able to have an ECG at my local surgery rather than two bus journeys and an hour and a half travel to Ripon, from the receptionist to the nurse and doctor who delt with me I found them all exemplary and able to convey any information in a professional yet understanding manner.

• Had an issue with vertigo which Dr Salisbury effectively explained and delt with.

• I was expecting to have my annual diabetes review but it seems there was only time for my blood samples to be taken and so I’ll have to make another appointment.

• Dr Mawer was 1st class and very attentive to my problem and acted accordingly. Many Thanks

• Friendly and reassuring doctor, but had to wait 40 minutes past my appointment time

• Felt listened to and cared about

• Richard was extremely helpful, explaining the various options available for treating my blood pressure whilst reducing the possibility of side effects.

• So extremely lucky to have Dr Lawrence caring for us. Very grateful thank you

• Reception staff always so helpful and Dr Mathews very good