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Friends and Family Test - Latest Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from October.

Extremely likely – 85%
Likely – 9%
Neither likely nor unlikely – 1%
Unlikely – 1%
Extremely unlikely – 3%
Don't know – <1%

There is also an optional question:

Could you tell us why you gave that answer?

Here are some of the comments we received:

Doctor was so helpful with my son. Thank you very much

Excellent service, advice and action - as usual

It's nearly impossible to get an appointment as it is, so we don’t need any more people joining. There's no consistency in being able to see the same doctor and things are missed

Good lovely doctors and understanding

Always helpful, always polite, never too much trouble. Lovely receptionists