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Friends and Family Test - Latest Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from January.

Extremely likely – 82%
Likely – 13%
Neither likely nor unlikely – 1%
Unlikely – 1%
Extremely unlikely – 3%
Don't know – 0%

There is also an optional question:

Could you tell us why you gave that answer?

Here are some of the comments we received:

My only reservation is contacting the surgery. It can take ages by phone. You often give up

45 minutes wait to get a simple blood test!

Thank you for Dementia support, very much appreciated and lovely staff. Thank you