Would you recommend us to your friends and family? Take the Friends and Family Test
Friends and Family Test Results
In our Friends and Family Test, we ask just one question:
We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?
Here are our results from August:
Very likely - 85.5%
Likely – 10.4%
Neither likely nor unlikely – 2.5%
Unlikely – 0.6%
Extremely unlikely – 0.6%
There is also an optional question:
Could you tell us why you gave that answer?
Here are some of the comments we received:
Doctor well organised procedure carried out in a short time. Very professional.
Jordan was excellent very professional and informative.
Exceptional care and help given to me. Everything was explained and I am really thankful for the time taken and explanation given as to my treatment thank you
Staff are wonderful
Very friendly professional and knowledgeable. Listened to my concerns and took action.
Following visit had a CT scan /MRI scan end of April and not heard anything since
Very calm practice and quiet when I attended. Nurse was really approachable and made me feel at ease. The reception staff are kind and friendly. Everything one wants in a GP surgery. Thank you.
Been on a few visits recently and am greatly impressed with the friendliness and efficiency of the reception, the nurse and doctors that I have seen recently. All very reassuring ……and with the pressure of having a great many patients …..I think they all work very hard.
Exceptional care and help given to me. Everything was explained and I am really thankful for the time taken and explanation given as to my treatment thank you.
I am very lucky to be with CSS. You are always very quick and reactive and have a super professional team.
I’ve just moved to the surgery. Everything seems efficient. Transition from another surgery has been problem free. Staff are lovely, kind, professional and helpful. Thank you.
