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Coronavirus (COVID-19) Updates

Your information and responding to coronavirus (COVID-19)

Click here for our SCR coronavirus (COVID-19) supplementary privacy notice


Advice on Shielding and Getting Support at Home

FAQs on Shielding

Guidance on social distancing for everyone in the UK

Leeds City Council: Coronavirus - help for people and communities

Health at Home: How to access NHS services online

Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID-19)

gov.uk/coronavirus


Covid Poster

Prime Minister's Letter to the Nation

This is a vital campaign update from the government about Coronavirus.

This is part of the national door drop communication to all homes in the UK.

Door Drop Leaflet

This is a vital campaign update from the government about Coronavirus.

This leaflet was part of the national door drop campaign.

The leaflet contains information on what everyone must do to help stop the spread of Coronavirus. There is also information on spotting the symptoms, advice for vulnerable groups, and information about Government support for businesses and workers.


NHS asks people to share their coronavirus symptoms to help others

A new Coronavirus Status Checker will help the NHS coordinate its response and build up additional data on the COVID-19 outbreak.

A new Coronavirus Status Checker that will help the NHS coordinate its response and build up additional data on the COVID-19 outbreak has been launched today by Health and Social Care Secretary Matt Hancock.

People with potential coronavirus symptoms are now being asked to complete the status checker and answer a short series of questions which will tell the NHS about their experience.

It is open to anyone in the UK to use on the NHS website and in its initial phase the NHS is particularly keen for anyone who thinks they may be displaying potential coronavirus symptoms, no matter how mild, to complete it.

Status Checker users are clearly told at the beginning and the end of the survey that it is not a triage or clinical advice tool, and that they should visit 111 online for medical advice about their symptoms.

The information gathered will help the NHS to plan its response to the outbreak, indicating when and where more resources like oxygen, ventilators and additional staff might be needed and will provide valuable insight into the development and progression of the virus across the country.

Read the full press release from GOV.UK here.


Up to date information from GOV.UKgov uk whatsapp

The UK Government has launched a GOV.UK Coronavirus Information service on WhatsApp.

The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow the British public to get answers to the most common questions about coronavirus direct from government.

The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information. Prof Yvonne Doyle, Medical Director, Public Health England, said:

"This service will help us ensure the public has a trusted source for the right information about coronavirus, updated with the latest public health guidance and providing assurance that they are not misled by any of the false information circulating."

Matt Idema, Chief Operating Officer, WhatsApp, said:

"At difficult times like these, people are using WhatsApp more than ever to connect with and support their friends, family and communities. We are pleased to be able to provide the UK Government with the communications tools to help them answer the public’s questions about the virus with reliable, timely health advice, in order to keep people safe."


Help if you are self-isolating

If you are self-isolating and you do not have friends or family who live locally who can help, you can get help from Voluntary Action Leeds.

If you need help phone 0113 378 1877.

www.leeds.gov.uk/coronavirus

Get an isolation note


NHS Guidance for Coronavirus

Click here for latest information and NHS Guidance for Coronavirus

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do - see link below

Check if you have coronavirus symptoms

Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus;
  • you’ve been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Hand Washing

hand wash portrait