Patient Participation Group

Letter from the PPG 20th July 2016 - URGENT MESSAGE FROM CROSSLEY STREET SURGERY – HELP US TO HELP YOU

Welcome to the Patient Participation Group web page. We plan on keeping you up to date with the work of the group through this web page and a newsletter. If you are interested in joining the group, would like to contribute any ideas, or have any other queries you would like to contact the group about, please send a message by clicking here.


About the Patient Participation Group

Crossley Street Patient Participation Group (PPG) is a new partnership between patients of Crossley Street Surgery and the doctors, medical workers and administrative staff who look after our wellbeing.

The aim of this group is to encourage a positive working relationship between patients and surgery staff.

We will act as a link between the practice and our patients to ensure best use of facilities, and the organisation of policies which reflects our patients’ views. For examples of the work to which we contribute, please see the latest 2014 Survey Results and 2014/15 Report and Action Plan

In addition, the practice has produced a Patients Charter, which sets out the rights of our patients and their corresponding responsibilities.

You can view and print out a copy of the practice Patients Charter by clicking here

We cannot take up any personal complaints / issues, but would like to hear from any patients who have views or ideas on any areas we might be able to tackle, or any topic they might like to learn more about.

PPG Meeting Minutes

Would you like to attend our next PPG meeting? It will be held at Crossley Street Surgery on Thursday 5th October at 4pm.

Anyone who is interested in joining the PPG is welcome to attend.

To read the minutes from the PPG meetings, click below.

1st June 2017

23rd March 2017

19th January 2017

1st December 2016

28th April 2016

7th January 2016

23rd July 2015

4th June 2015

15th January 2015

2nd October 2014