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Friends and Family Test - Latest Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from April.

Extremely likely – 85%
Likely – 11%
Neither likely nor unlikely – 1%
Unlikely – <1%
Extremely unlikely – 2%
Don't know – <1%

Here are some of the comments we received:

If appointments were easy to get I would have ticked extremely likely

Always friendly and helpful

I was sitting in the waiting room and overheard the receptionist dealing with a patient who had many questions in such a respectful, helpful and empowering way

Helpful and caring team