BOOK IN ADVANCE
Crossley Street Surgery offers a range of appointments, which can be booked up to one month in advance. There is no need to ring at 8am to book these appointments. Contact our receptionists at any time between 8am and 6pm.

GP, Nurse Practitioner and nurse consultations are by appointment ONLY.

To make an appointment, please telephone (01937) 543 200 or call into the surgery. You may see any doctor of your choice. The doctors feel, however, that they will get to know you better if you see the same person wherever possible.

We are constantly trying to improve our appointment system to allow better access to GPs and Nurses.

Telephone appointments are available after morning surgery where the doctor will phone you back if you wish.

AUTOMATED PATIENT CHECK-IN
As part of our ongoing efforts to improve patient satisfaction, we have installed an automated patient check-in, which will allow patients to check in without having to queue at Reception. This is located on the right hand side of the Reception area, as you enter the surgery.

The system is simple to use. Just touch the screen and identify yourself using a combination of your gender and date of birth. Your appointment will be confirmed on the screen and you will be directed to the correct waiting area. The GP or nurse will know that you are waiting.

If you have any problems with the new system, or if you need to talk to a member of staff, you can, of course, go to Reception, where we will be happy to help you.

Home visits
Home visits are for serious illnesses, and for people who are housebound. Requests for home visits can be made by telephoning the surgery on (01937) 543 200. Please telephone before 10:30am, as this helps the doctors plan their rounds. If you can give the receptionist a brief description of the problem, the doctor will have some idea of the urgency of the call.