DO WE HAVE YOUR MOBILE PHONE NUMBER?

Access to your up-to-date mobile phone number will allow us to contact you more efficiently and provide you with a better service. With a mobile number, we can:
• Remind you of your appointment the day before it is due
• Rearrange your appointment if necessary without causing you unnecessary inconvenience

This service will shortly be available to all patients whose mobile phone numbers we currently have, and will be free of charge.

If you would be interested in this service and we do not have your current mobile phone number, please go to our Change of Address page and complete our on-line form. Alternatively, you can pick up a form in the surgery and return it to one of our receptionists.

If we currently have your mobile phone details, but you do not wish to receive this service, then please just let us know.

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For patients with symptoms of swine flu, you can access the new National Pandemic Flu Service website at
www.direct.gov.uk/pandemicflu
This website will be available 24 hours a day and is designed to identify the symptoms of swine flu and to provide authorisation to access antiviral medicine.

Two telephone lines are also available, and will be open from 8am – midnight:
For information, please call 0800 1 513513
For treatment, please call 0800 1 513 100
A textphone number is available on 0800 1 513 200.

Only people with symptoms of swine flu should use the National Pandemic Flu Service.

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Change of Personal Details

You can also update your personal details via our website. Simply click on the Change of Address button on the homepage. This facility enables you to add or update address and contact details including home, business and mobile telephone numbers or email addresses.

Changes made through this service are subject to authorisation by the practice.

Click here to change your address or other personal details.

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