NEW COMPUTER SYSTEM We would like to make you aware that we will be changing our computer system during the week Thursday 23rd September to Thursday 30th September. During this time we would kindly request that you do not ask for repeat prescriptions wherever possible. We can give you a prescription in advance if you would need one during this period. Please ask our receptionists for further advice. Read more »

Swine Flu For patients with symptoms of swine flu, you can access the new National Pandemic Flu Service website at www.direct.gov.uk/pandemicflu This website will be available 24 hours a day and is designed to identify the symptoms of swine flu and to provide authorisation to access antiviral medicine. Two telephone lines are also available, and will be open from 8am – midnight: For information, please call 0800 1 513513 For treatment, please call 0800 1 513 100 A textphone number is available on 0800 1 513 200. Only people with symptoms of swine flu should use the National Pandemic Flu Service.

Going Abroad? If you are travelling abroad and need travel vaccinations, please visit our new Travel Appointments pages to complete a Pre Travel Health Questionnaire. This will enable our nurses to make an assessment about which vaccinations you should consider having before your trip. Within these pages, you will also find a list of vaccination charges, advice leaflets for both the general and young traveller, and useful website links.

BOOK IN ADVANCE Crossley Street Surgery offers a range of appointments, which can be booked up to one month in advance. There is no need to ring at 8am to book these appointments. Contact our receptionists at any time between 8am and 6pm. REPEAT PRESCRIPTIONS We are getting an increasing number of requests from patients asking for “urgent” prescriptions to be issued and signed the same day. This is putting an added strain on an already overstretched system. In the interests of patient safety, it is imperative that you allow at least 48 hours between ordering and collecting your prescriptions.