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Where to Get Help and Support

There are hundreds of support organisations working in and around Leeds. These are just a few which may be able to help you, or may be able to help you find the right one.

Crisis Numbers

NHS Direct – 111 – Free information service on all aspects of health problems, NHS services and other local services – 24 hours.

NHS Leeds Crisis Team – 0300 300 1485 – 24hr number 7 days a week. Please note out of hours service is run by skeleton staff. If you feel at risk go to your nearest A & E Department.

Connect – 0808 8001212
Free helpline for listening and emotional support, with information on local services and resources – part of the Survivor-Led Crisis Service (6.00pm-9.00pm, seven days per week)

Samaritans – 08457 909090 Website: www.samaritans.org Phone line offering emotional and confidential support for people who are experiencing feelings of distress or despair, including those which may lead to suicide (24 hours).

Leeds Survivor – Led Crisis Service – 0113 2609328
Runs a crisis house, which is a safe setting for someone to talk to. Uses a non-medical approach.

Information and Self Help

Your own Doctor

NHS Direct – 111 - Free information service on all aspects of health problems, NHS services and other local services - 24 hours. 

Leeds City Council Contact Centre (for Social Services) – 0113 3984702
Offers help, in a variety of ways, to people with mental health problems.

PALS (Patient Advice and Liaison Service) – 0113 2208585
Free phone information line about services provided by Leeds Primary Care Trust (NHS) and other local health Services. (9.00am-5.00pm, Monday – Friday)

www.mindwell-leeds.org.uk
Leeds Mental Health Directory on-line, includes databases of more than 600 organisations working on mental health in Leeds, and direct links to many other useful Websites.

MIND Infoline – 08547 660163
Free national information line (9.15am-5.15pm, Monday – Friday). Interpretation available for over 100 languages.

SHIP (Self-Help Initiatives Project, Leeds MIND) – 0113 2455151 Support and personal development Opportunities for anyone going through mental health problems or emotional distress.

Leeds Mental Health Advocacy Group – 0113 2470452 – Uses advocacy and support to help users & ex-users of services obtain their full rights and privileges as citizens.

Carers Leeds – 0113 2468338 – Information and advice for carers.

Age Concern Information Line – 0800 009966
Service for older people, relatives, friends, professionals and carers (7.00am – 7.00pm, seven days per week)

WiSE (Wetherby in Support of the Elderly) - 01937 588994
WiSE is a registered charity organisation funded by Leeds City Council. Their aim is to improve quality of life for the over 60’s by providing community based activities, information, help and support. Website: www.w-ise.org.uk

Dementia Forward Helpline - 01765 601224 (9.00am – 4.00pm, Monday-Friday)
Dementia Forward is a local registered charity providing support and information to anybody affected by dementia. Website: www.dementiaforward.org.uk

Forward Leeds - 0113 887 2477 (9am – 5pm Monday-Friday) www.forwardleeds.co.uk
Forward Leeds is the new alcohol and drug service in Leeds for adults, young people and families.

Counselling

Leeds Counselling – 0113 2450303
Leeds Counselling is one of the city’s largest counselling services, promoting emotional well-being through inclusive and accessible services.
Open Monday to Thursday, 9.00am – 9.00pm and Friday, 9.00am – 5.00pm.

Leeds Mind Counselling and Therapy Service – 0113 2307673
Leeds Mind Counselling and Therapy Service aims to provide a counselling service to adults aged 18 and over who live or work in or around Leeds.

The Market Place – 0113 2461659 www.themarketplaceleeds.org.uk
Information, support and counselling for young people aged 13-25. Drop-In service available.

CRUSE Bereavement Care Helpline – 0844 477 9400 (Mon-Fri, 9.30am – 5.00pm)
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides support and offers information, advice, education and training services.

STAR (Surviving Trauma After Rape) Helpline – 01924 298954
A free support service for females and males aged 14 and over, offering counselling, emotional and practical support throughout West Yorkshire.

Relate – 01302 347444 (Leeds) or 01904 625971 (Harrogate & York) www.relatemid-yorkshire.org.uk
Counselling for people with marital, relationship and personal problems – includes loss/bereavement, stress and divorce counselling.

www.counselling-directory.org.uk/
Connecting you with professional support - Find a counsellor or psychotherapist near you

Women’s Services

Leeds Women’s Aid – Tel: 0113 2460401 Textphone: 0113 3804800
Offer outreach support for women and children experiencing domestic violence, as well as providing safe refuge accommodation.

Women’s Counselling & Therapy Service – Tel: 0113 2455725
Supports the mental health and emotional well-being of women living in Leeds, prioritising those on limited income and who have moderate to severe mental health needs.

Sahara Black Women’s Refuge – Tel: 0113 3205087 Textphone: 0113 2343094
For Black women and their children and white women with black children experiencing violence from known men. Sahara also provide an outreach service.

HALT Domestic Violence – Tel & Textphone: 0113 2342632
Offers help, advice and support to women who have experienced domestic violence and are going through the court system, or would like to discuss their legal options, either civil or criminal.

DOSTI – Asian Women’s Support Service – 0113 2038893
Dosti is a safe and confidential support service for Asian women with mental health concerns. Asian Women have the chance to meet and form friendships.

The Miscarriage Association Helpline – 01924 200799 (Mon-Fri, 9.00am – 4.00pm)
Offers support and information to women, their partners and families during and after pregnancy loss.

Beat: Beating Eating Disorders – Adult Line: 0845 6341414 Youthline: 0845 6347650
‘Beat’ is the working name of the Eating Disorders Association. Provides help and support for all those concerned through telephone helplines, a youth helpline, information, membership, a self-help programme for women with bulimia nervosa, a network of self-help groups and service specifications for treatment of anorexia and bulimia nervosa.

Useful websites

www.anxietycare.org.uk Helpline: 0208 4783400
www.livinglifetothefull.com – new life skills, resource for depression
www.besttreatments.co.uk – provides clinical evidence for patients on a range of problem areas
MIND: www.mind.org.uk
Rethink: www.rethink.org
Depression Alliance: www.depressionalliance.org
NHS Website for healthcare information: www.nhs.uk