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Friends and Family Test - Latest Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from August.

Extremely likely – 86%
Likely – 10%
Neither likely nor unlikely – <1%
Unlikely – 2%
Extremely unlikely – 2%
Don't know – 0%

There is also an optional question:

Could you tell us why you gave that answer?

Here are some of the comments we received:

Because you are good

Because it's warm and friendly

The practice should be open 7 days a week from 8am-8pm with staff working 5 over 7 days. This would lessen the weekend daytime need for the out of hours GP at the hospital, make more appointments available and easier for long hour workers/shift workers to access healthcare