Would you recommend us to your friends and family? Take the Friends and Family Test

Friends and Family Test Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from February.

Extremely likely – 86.1%
Likely – 10.1%
Neither likely nor unlikely – 1.7%
Unlikely – 1.1%
Extremely unlikely – 0.5%
Don't know – 0.5%

There is also an optional question:

Could you tell us why you gave that answer?

Here are some of the comments we received:

“VERY quick response after submitting the on-line form and the follow up appointment with a doctor within a very short time frame. Superb service, care and understanding of patient needs”

“Much has changed in the Wetherby practice but still a good service and I appreciate being looked after”

“We cannot fault Crossley Street surgery at all, everyone are very good, helpful and respectful, couldn't wish for a better practice. Thank you for all you do for everyone”

“The doctor spoke to me, not my carer. I was not rushed.”

“It was a nice friendly session which covered the major points from both parties without being aware of the clock.”

“Prompt response, appointment given on the same day and Dr, very thorough and helpful.”

“I feel all the staff are excellent, caring and supportive, you have wonderful receptionists, nurses and excellent doctors, I feel extremely well cared for ever since I have been at Crossley Street. I would highly recommend your very professional practice. Thank you”

“The GP was very knowledgeable with her advice and very fair with understanding my requirements. She was kind, did not hurry me and explained all my options fully to me.”

“My query was dealt with quickly, I saw a doctor within a few hours, and the doctor was very thorough, friendly, and professional.”

“Your nurses are always simply brilliant. They advise and offer to answer any question. They are patience epitomised and the best advert the surgery could wish for.”

“I felt that in spite of all of the pressures that GP's surgeries work under nowadays, the appointment with a doctor still feels that they care and are there for you when you need them.”

“Prompt polite & efficient”

 

Crossley Street Surgery
Crossley Street
Wetherby
West Yorkshire
LS22 6RT
01937 543 200     

Surgery hours
Monday-Friday
8.00am - 6.00pm

How to find us

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